Privacy Policy

1. Who we are

Labuan Malaysia (www.labuan-malaysia.com.my) is a travel guide to Labuan, Malaysia. This policy explains how we handle personal data in line with Malaysia’s Personal Data Protection Act 2010 (PDPA). For any privacy question, please use our Contact Us page.

2. Information we collect

We only collect personal data that you send us through our Contact Us form:

  • your name and email address
  • your phone number, if you choose to give it
  • the reason for contacting us, the subject and your message

To protect the form against spam, your IP address is recorded with your message. This website does not use analytics, advertising or tracking tools, and visitors cannot post comments.

3. How we use your information

We use the information you send us only to:

  • reply to your enquiry
  • protect the website and its contact form against spam and misuse
  • meet any legal obligation that applies to us

We do not use your details to send you marketing messages.

4. Consent

By submitting our contact form, you agree that we may use the details you provide to reply to your enquiry. You may withdraw your consent at any time through our Contact Us page.

5. Sharing your information

We do not sell or rent your personal data. It is shared only with the service providers that run this website, such as our web hosting and email providers, so that your message can reach us, or with the authorities when the law requires it.

This website uses Google Fonts. To display them, your browser connects to Google’s servers, which receive your IP address. Google’s own privacy policy applies to that connection.

6. Data retention

We keep your message only for as long as it is needed to handle your enquiry, or for as long as the law requires. After that, it is deleted.

7. Your rights

Under the PDPA, you may ask to access the personal data we hold about you, ask us to correct it, or withdraw your consent. To make a request, please use our Contact Us page.

8. Cookies

This website does not set tracking or advertising cookies for visitors. You can manage or delete cookies at any time in your browser settings.

9. Data security

We take reasonable steps to protect the personal data you send us, and this website is served over a secure HTTPS connection. However, no transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Third-party websites

Our website contains links to third-party websites that we do not operate or control. These websites have their own privacy policies and terms. Please review them and independently verify information, prices and booking conditions before providing personal information or making payments. A link does not imply our endorsement or guarantee of the website or its services.

11. Third-party names and trademarks

Company names, brands and trademarks mentioned on this website belong to their respective owners. Mentioning them does not imply any connection with, or endorsement by, those owners. If you own a name or trademark and would like a mention corrected or removed, please contact us through our Contact Us page.

12. Changes to this policy

We may update this policy from time to time. Any changes will be published on this page.

13. Contact us

If you have any question about this policy or your personal data, please reach us through our Contact Us page.